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Job Key No 41229
Job Title/ Category Senior System Support Specialist (Linux/Unix)
Number Of Vacancy 1
Relevant Field Technical Support
Nature Contract
Contract Period One-year contract
Payroll under InfoTech
Employer Business bank
Location Base Ngau Tau Kok
Work Outside Current Location N/A
Monthly Salary Range HK$ N/A - N/A
Project Nature We are seeking a highly experienced Senior Systems Engineer to act as the Subject Matter Expert (SME) for our banking infrastructure. In this role, you will bridge the gap between our mission-critical legacy UNIX environments (AIX/Solaris) and our modern Hybrid-Cloud and Container platforms. You will drive automation initiatives, manage complex migrations, and provide Level 2 escalation support to ensure the highest levels of availability, security, and performance.
Duties - Serve a contract assignment under InfoTech's headcount, full-time second to a leading bank;
- Subject Matter Expert (SME) & Project Leadership: Act as the Subject Matter Expert (SME) for major banking projects. Drive the planning, design, and implementation of highly available UNIX/Linux and Cloud systems;
- Advanced System Engineering: Lead complex system evaluations, capacity planning, performance tuning, and security baseline engineering. Plan and execute large-scale upgrades and migrations for end-of-support hardware/software;
- Level 2 Escalation & Troubleshooting: Serve as the highest point of internal technical escalation for complex incidents. Perform deep-dive root cause analysis (Problem Management) and liaise with enterprise vendors (IBM, RedHat, AWS) for critical bug fixes;
- Automation & Modernization: Drive infrastructure automation and DevOps practices. Design and implement scripting and configuration management tools (e.g., Ansible, Python) to eliminate manual toil and streamline TD operational procedures;
- Cross-Functional Coordination: Provide authoritative technical advice to application development teams, operations staff, and IT management. Ensure seamless technical coordination between Application and Infrastructure teams during large-scale deployments;
- Mentorship & Governance: Mentor junior (Level 1) engineers, create technical documentation/runbooks, and ensure all systems strictly adhere to banking regulatory standards and IT policies;
- Operational Coverage: Provide Level 2 on-call support for critical banking systems during non-office hours and lead complex weekend change-window implementations.
Yrs of Total Post-Quali Exp 8.0
Yrs of Relevant Exp 8.0
Requirements - University degree in Computer Science, Information Technology, or a related discipline;
- 8+ years of solid, hands-on enterprise experience in UNIX (IBM AIX / Oracle Solaris) and Linux (RedHat Enterprise Linux) administration and engineering;
- Core Infrastructure (Mandatory): Deep expertise in OS internals, performance tuning, patch management, and high-availability clustering in UNIX/Linux environments. Knowledge of Container Management/Orchestration tools (OpenShift, Kubernetes);
- Automation (Mandatory): Proven experience in scripting (Bash, Python) and utilizing task automation/configuration management tools (e.g., Ansible, BMC TrueSight);
- Cloud & Containers (Highly Preferred): 3-5 years of relevant experience in Cloud platform administration (AWS & GCP). Hands-on experience with Container Management and Orchestration tools (OpenShift / Kubernetes) is a definite advantage.

Soft Skills & Attributes:
- Exceptional analytical and problem-solving skills with the ability to navigate high-pressure situations (e.g., critical system outages);
- Demonstrated ability to lead mid-to-large scale infrastructure projects independently;
- Strong stakeholder management skills, capable of translating complex technical issues to IT management and business units;
- High risk-awareness tailored to a strictly regulated financial/banking environment;
- Excellent command of spoken and written English and Chinese.

Preferred Certifications (Optional but advantageous):
- Red Hat Certified System Administrator (RHCSA) or Engineer (RHCE);
- ITIL Foundation Certification;
- Cloud certifications (e.g., AWS Cloud Practitioner).
Last Update 21 Oct 2026
Apply To itcareer@infotech.com.hk
Direct Line 2836 0363


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