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| Job Key No |
40968 |
| Job Title/ Category |
Contract IT Assistant (shift duty) (shift duty) (Bid Ref 61355-1) |
| Number Of Vacancy |
2 |
| Relevant Field |
Others |
| Nature |
Contract |
| Deadline |
22 Sep 2026 |
| Contract Period |
01 Nov 2026 to 31 Jan 2027 (3 months) |
| Payroll |
under InfoTech |
| Employer Business |
Government T26 Contract |
| Location Base |
Tseung Kwan O / Kwun Tong |
| Work in Guangdong Province |
N/A |
| Monthly Salary Range HK$ |
N/A - N/A |
| Project Nature |
(T26) Provide IT support to the Government Chinese Medicines Testing Institute (GCMTI) of Department of Health
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| Duties |
- Serve a contract assignment under InfoTech's headcount, full-time second to serve the DH;
(a) Provide administrative and operational support to local and remote offices;
(b) Provide helpdesk support to end users of OA equipment in GCMTI;
(c) Provide support to end users of Lotus Notes, Confidential Messaging Application (CMSG), Mobile Workplace Service (MWS) services, Centrally Managed Messaging Platform (CMMP);
(d) Assist IT service deployment;
(e) Maintain inventory list of hardware/software;
(f) Deliver IT support on a shift basis to meet the business needs of GCMTI's operations and events; and
(g) Any other duties assigned by supervisors.
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| Yrs of Total Post-Quali Exp |
0.0 |
| Yrs of Relevant Exp |
2.0 |
| Requirements |
(a) Shall have knowledge in PC LAN support;
(b) Shall have experience in supporting Microsoft Windows 10 and Microsoft Windows 11;
(c) Shall have solid experience in conducting migration of user profiles and data from PC to PC;
(d) Shall have experience in providing operation support for both iOS and Windows platform;
(e) Experience in handling user service call;
(f) Good attitude, polite and self-motivated;
(g) Familiar with government standards and procedures is desirable; and
(h) Good command of spoken and written English and Cantonese, Mandarin is desirable.
Technical Skills:
. At least 2 years' experience in Office Automation (OAN);
. At least 2 years' experience in PC LAN Support (PLS);
. At least 2 years' experience in Windows 7/8/10 (W10);
. At least 1 year's experience in Lotus Notes Administration & Technical Support (LON);
. 1 year's experience in TCP/IP (TCP) is an advantage.
Non-technical Skills:
. At least 2 years' experience in helpdesk call handling (HDT);
. 1 year's experience in shift work (SFT) is an advantage;
. 1 year's experience in work with the Government (GOV) is an advantage.
- At least Level 2 or above in 5 subjects including Chinese and English Language in HKDSEE or Grade E or above in 5 subjects, including Chinese and English Language (Syl B) in HKCEE or equivalent;
- At least 2 years'relevant experience in a similar post and in a comparable capacity.
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| Last Update |
08 Sep 2026 |
| Apply To |
itcareer@infotech.com.hk |
| Direct Line |
2836 0363 |
