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| Job Key No |
38589 |
| Job Title/ Category |
Contract Systems Analyst (Bid Ref 59091-1) |
| Number Of Vacancy |
1 |
| Relevant Field |
Others |
| Nature |
Contract |
| Deadline |
24 Mar 2026 |
| Contract Period |
01 May 2026 to 31 Jan 2027 (9 months) |
| Payroll |
under InfoTech |
| Employer Business |
Government T26 Contract |
| Location Base |
West Kowloon Government Offices (Yau Tsim Mong) |
| Work in Guangdong Province |
N/A |
| Monthly Salary Range HK$ |
N/A - N/A |
| Project Nature |
(T26) To perform OA helpdesk Supervision and Supporting VIP users
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| Duties |
- Serve a contract assignment under InfoTech's headcount, full-time second to serve the TD;
1) To act as helpdesk team leader in supervising and providing helpdesk call service and troubleshooting of OA-related problems;
2) To monitor helpdesk operation and arrange various resources in carrying out supporting and installation services;
3) To act as a co-ordinator of the ETCC for support and operation issues;
4) To carry out server support (such as SOTI MobiControl, ManageEngine Service Desk) and maintenance to OA servers of TD;
5) To supervisor the computer account maintenance for various systems;
6) To perform other duties assigned by SE/IT or his delegates.
|
| Yrs of Total Post-Quali Exp |
6.0 |
| Yrs of Relevant Exp |
3.0 |
| Requirements |
1) Holder of Hong Kong degree/higher diploma or equivalent;
2) Previous work experience in supporting OA service in HKSARG is a must (in particular in Lotus Notes Client, Microsoft Office support);
3) Experience in handling service request raised by Directorates in particular to the area including CMS and mobile devices (such as iPhone, iPad, etc);
4) Required to travel to various TD sub-offices and remote offices for on-site support;
5) Ad-hoc on-shift working is required
6) Experience in server room equipment health checking and maintenance;
7) Good command of both written and spoken English and Chinese.
8) Good communication skill, particularly on call service is an advantage.
Technical Skills:
. At least 5 years' experience in Confidential Mail System (CMS);
. At least 5 years' experience in Lotus Notes Mail Admin. & Technical Support (LNM);
. At least 5 years' experience in Windows 7/8/10 (W10);
. 2 years' experience in PRINCE (PRE) is an advantage.
Non-technical Skills:
. At least 5 years' experience in work with the Government (GOV);
. At least 5 years' experience in helpdesk call handling (HDT);
. 2 years' experience in project management (PRM) is an advantage.
- Bachelor's degree/Higher Diploma in Computer Science, IT or equivalent;
- At least 6 years' post-qualification experience in which at least 3 years' relevant experience in a similar post and in a comparable capacity.
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| Last Update |
10 Mar 2026 |
| Apply To |
itcareer@infotech.com.hk |
| Direct Line |
2836 0363 |
