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| Job Key No |
38526 |
| Job Title/ Category |
Contract Senior IT Assistant (Bid Ref 58900-1) |
| Number Of Vacancy |
1 |
| Relevant Field |
Others |
| Nature |
Contract |
| Deadline |
23 Mar 2026 |
| Contract Period |
04 May 2026 to 31 Jan 2027 (8 months) |
| Payroll |
under InfoTech |
| Employer Business |
Government T26 Contract |
| Location Base |
Wanchai, Yaumatei, Mongkok, Lantau Island |
| Work in Guangdong Province |
N/A |
| Monthly Salary Range HK$ |
N/A - N/A |
| Project Nature |
(T26) Provide system helpdesk and support services for users, and maintain daily IT operations.
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| Duties |
- Serve a contract assignment under InfoTech's headcount, full-time second to serve the DPO;
- Providing first-line IT helpdesk services to users;
- Operating and maintaining computer systems and network;
- Installing hardware, software and security patches/updates for client equipment including workstations, notebooks, printers, etc.;
- Performing daily health checks of computer systems and network equipment;
- Updating and maintaining inventory records of hardware and software, and performing physical checks;
- Maintaining procedure manuals and system documentation, helpdesk activity log, and assisting in preparing statistics and reports; and
- Reporting any recurring issues and long outstanding problems to the responsible staff in the Government Property Agency.
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| Yrs of Total Post-Quali Exp |
0.0 |
| Yrs of Relevant Exp |
5.0 |
| Requirements |
Must have:
- a minimum of 2 years' experience in Helpdesk Call Handling Technique;
- a minimum of 2 years' experience in PC LAN Support;
- a minimum of 2 years' experience in Windows 7/8/10;
- a minimum of 1 year's experience in working with/in the HKSAR Government in relation to IT services/projects; and
- a minimum of 1 year's experience in Lotus Notes Mail Administration & Technical Support.
Technical Skills:
. At least 2 years' experience in PC LAN Support (PLS);
. At least 2 years' experience in Windows 7/8/10 (W10);
. At least 1 year's experience in Lotus Notes Mail Admin. & Technical Support (LNM);
. 1 year's experience in Microsoft System Center Operations Manager Admin (OMA) is an advantage;
. 1 year's experience in TCP/IP (TCP) is an advantage;
. 1 year's experience in Virtual Private Network (VPN) is an advantage;
. 1 year's experience in Microsoft Active Directory Administration (ADA) is an advantage;
. 1 year's experience in System Backup with Bightstor ArcServe (BAS) is an advantage;
. 1 year's experience in System Backup Operation (BKO) is an advantage;
. 1 year's experience in Confidential Mail System (CMS) is an advantage;
. 1 year's experience in Data/File Backup Technology (DFT) is an advantage;
. 1 year's experience in Windows Server 2008/2012 (W12) is an advantage.
Non-technical Skills:
. At least 2 years' experience in helpdesk call handling (HDT);
. At least 1 year's experience in work with the Government (GOV);
. 1 year's experience in the management and support of Government systems and services (GSS) is an advantage;
. 1 year's experience in site preparation (SPE) is an advantage.
- At least Level 2 or above in 5 subjects including Chinese and English Language in HKDSEE or Grade E or above in 5 subjects, including Chinese and English Language (Syl B) in HKCEE or equivalent;
- At least 5 years'relevant experience in a similar post and in a comparable capacity.
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| Last Update |
09 Mar 2026 |
| Apply To |
itcareer@infotech.com.hk |
| Direct Line |
2836 0363 |
