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|
| Job Key No |
38503 |
| Job Title/ Category |
Contract IT Assistant (non-shift duty) (Bid Ref 58991-1) |
| Number Of Vacancy |
1 |
| Relevant Field |
Others |
| Nature |
Contract |
| Deadline |
19 Mar 2026 |
| Contract Period |
04 May 2026 to 31 Jan 2027 (8 months) |
| Payroll |
under InfoTech |
| Employer Business |
Government T26 Contract |
| Location Base |
Mainly Wan Chai |
| Work in Guangdong Province |
N/A |
| Monthly Salary Range HK$ |
N/A - N/A |
| Project Nature |
(T26) Helpdesk and Technical Support
|
| Duties |
- Serve a contract assignment under InfoTech's headcount, full-time second to serve the HAD;
Provision on Helpdesk services and Technical Support Services for PC and server system
|
| Yrs of Total Post-Quali Exp |
0.0 |
| Yrs of Relevant Exp |
2.0 |
| Requirements |
1. To provide helpdesk hotline support for users
2. To provide on-site maintenance services for offices
3. To provide printer, scanner and barcode system setup and trouble-shooting assistance
4. To assist in creation of e-cert token for all Confidential Messaging Application users
5. To assist in procurement and provisioning of IT equipment
6. To assist in daily operation of the server room
7. To assist in server administration
8. To set up IT equipment for testing and deployment; and to provide on-site and off-site support in non-office hours as and when required
9. To accept any other ICT responsibilities assigned by supervisor
10. May be required to provide technical support during non-office hours on a roster basis
Technical Skills:
. At least 2 years' experience in Confidential Mail System (CMS);
. At least 2 years' experience in Microsoft Active Directory Administration (ADA);
. At least 2 years' experience in Windows 7/8/10 (W10);
. 1 year's experience in Anti-Virus Technology (AVT) is an advantage;
. 1 year's experience in Lotus Notes Mail Admin. & Technical Support (LNM) is an advantage;
. 1 year's experience in Networking (NET) is an advantage;
. 1 year's experience in Virtual Private Network (VPN) is an advantage.
Non-technical Skills:
. At least 2 years' experience in work with the Government (GOV);
. At least 1 year's experience in Government procurement/disposal procedures (GPD);
. At least 1 year's experience in helpdesk call handling (HDT);
. 1 year's experience in IT procurement (PRO) is an advantage;
. 1 year's experience in customer service (CLS) is an advantage;
. Good coordination skills is an advantage.
- At least Level 2 or above in 5 subjects including Chinese and English Language in HKDSEE or Grade E or above in 5 subjects, including Chinese and English Language (Syl B) in HKCEE or equivalent;
- At least 2 years'relevant experience in a similar post and in a comparable capacity.
|
| Last Update |
05 Mar 2026 |
| Apply To |
itcareer@infotech.com.hk |
| Direct Line |
2836 0363 |
