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|
| Job Key No |
38500 |
| Job Title/ Category |
Contract IT Assistant (non-shift duty) (Bid Ref 58988-1) |
| Number Of Vacancy |
1 |
| Relevant Field |
Others |
| Nature |
Contract |
| Deadline |
19 Mar 2026 |
| Contract Period |
04 May 2026 to 31 Jan 2027 (8 months) |
| Payroll |
under InfoTech |
| Employer Business |
Government T26 Contract |
| Location Base |
Mainly Wan Chai |
| Work in Guangdong Province |
N/A |
| Monthly Salary Range HK$ |
N/A - N/A |
| Project Nature |
(T26) Helpdesk and Technical Support
|
| Duties |
- Serve a contract assignment under InfoTech's headcount, full-time second to serve the HAD;
Provision on Helpdesk services and Technical Support Services for Application Systems and IT Equipment including Network, Servers and Workstations
|
| Yrs of Total Post-Quali Exp |
0.0 |
| Yrs of Relevant Exp |
2.0 |
| Requirements |
1. To liaise with users and computer vendors as well as keep proper records for helpdesk services
2. To assist in resuming computer services where appropriate
3. To monitor the healthiness of application systems and IT equipment
4. To perform routine operations including daily computer jobs and data backup
5. To run ad hoc computer jobs, such as data restore
6. To assist in diagnosis and troubleshooting on hardware and software as well as application systems
7. To set up IT equipment for testing and deployment; and to provide on-site and off-site support in non-office hours as and when required
8. To accept any other ICT responsibilities assigned by supervisor
9. May be required to provide technical support during non-office hours on a roster basis
Technical Skills:
. At least 1 year's experience in Anti-Virus Technology (AVT);
. At least 1 year's experience in Internet/ Intranet (INT);
. At least 1 year's experience in Networking (NET);
. At least 1 year's experience in PC LAN Support (PLS);
. 1 year's experience in TCP/IP (TCP) is an advantage;
. 1 year's experience in Virtual Private Network (VPN) is an advantage;
. 1 year's experience in IT Security (ITS) is an advantage;
. 1 year's experience in Lotus Notes Mail Admin. & Technical Support (LNM) is an advantage;
. 1 year's experience in Metro Ethernet (MET) is an advantage;
. 1 year's experience in Microsoft SQL Server (MSS) is an advantage;
. 1 year's experience in CISCO IOS Software & CISCO Products (CIP) is an advantage;
. 1 year's experience in Confidential Mail System (CMS) is an advantage;
. 1 year's experience in Disaster Recovery Planning (DRP) is an advantage;
. 1 year's experience in Ethernet (ETH) is an advantage.
Non-technical Skills:
. At least 1 year's experience in work with the Government (GOV);
. 1 year's experience in helpdesk call handling (HDT) is an advantage;
. 1 year's experience in managing Government IT standards (ITG) is an advantage;
. Excellent written English is an advantage;
. Good spoken English is an advantage;
. 1 year's experience in shift work (SFT) is an advantage.
- At least Level 2 or above in 5 subjects including Chinese and English Language in HKDSEE or Grade E or above in 5 subjects, including Chinese and English Language (Syl B) in HKCEE or equivalent;
- At least 2 years'relevant experience in a similar post and in a comparable capacity.
|
| Last Update |
05 Mar 2026 |
| Apply To |
itcareer@infotech.com.hk |
| Direct Line |
2836 0363 |
