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Job Key No 38486 Job Title/ Category Contract Senior IT Assistant (Bid Ref 58894-1) Number Of Vacancy 1 Relevant Field Others Nature Contract Deadline 19 Mar 2026 Contract Period 04 May 2026 to 31 Jan 2027 (8 months) Payroll under InfoTech Employer Business Government T26 Contract Location Base Admiralty Work in Guangdong Province N/A Monthly Salary Range HK$ N/A - N/A Project Nature (T26) - Setup of IT facilities in new offices of Culture, Sports and Tourism Bureau (CSTB); - Replacement of obsoleted network equipment and firewalls; - Provide system support services for users, maintain daily IT operations and perform system program changes. Duties - Serve a contract assignment under InfoTech's headcount, full-time second to serve the DPO; - To assist in the replacement of obsoleted network equipment and firewalls; - To assist in the setup of IT facilities in new offices of CSTB; - To provide IT advice and support service in CSTB, which includes IT helpdesk, remedial and miscellaneous IT support services (including but not limit to Departmental Portal, e-Leave, VPN, Wi-Fi service), central network monitoring, trouble shooting, etc. so that all computer users in CSTB could carry out their duties smoothly by using the computer systems. Yrs of Total Post-Quali Exp 0.0 Yrs of Relevant Exp 5.0 Requirements The service required of the SITA is as follows:- - Strong knowledge in Government Office Automation (GOA) is essential including Windows servers, Outlook Mail System, Notes Mail System, Confidential Messaging Application, and wireless and mobile services; - Knowledge in internet firewall support, remote access servers, virtual private network, various network, IT security, and security risk assessment; - Solid experience in providing IT advice, helpdesk and support service that covers Government systems and services, including hardware, software, applications, packages, networks, servers, special devices, system documentation, communication lines and equipment; - Experience in providing LAN administration jobs, maintenance, trouble shooting, support services and ad-hoc services to users to ensure network and systems' reliable and satisfactory operations to meet service level requirements; - Communication skills in dealing with vendors and users. Technical Skills: . At least 2 years' experience in Lotus Notes Administration & Technical Support (LON); . At least 2 years' experience in Confidential Mail System (CMS); . At least 2 years' experience in Windows Server 2008/2012 (W12); . At least 2 years' experience in Wireless and Mobile (WLM); . 1 year's experience in Internet Firewall Technical Support (IFW) is an advantage; . 1 year's experience in IT Security (ITS) is an advantage; . 1 year's experience in Remote Access Server (RAS) is an advantage; . 1 year's experience in Security Risk Assessment (SRA) is an advantage; . 1 year's experience in Virtual Private Network (VPN) is an advantage. Non-technical Skills: . At least 2 years' experience in the management and support of Government systems and services (GSS); . At least 2 years' experience in helpdesk call handling (HDT); . At least 2 years' experience in customer service (CLS); . 1 year's experience in customer relations (ECR) is an advantage; . 1 year's experience in IT procurement (PRO) is an advantage; . 1 year's experience in vendor management (VMG) is an advantage. - At least Level 2 or above in 5 subjects including Chinese and English Language in HKDSEE or Grade E or above in 5 subjects, including Chinese and English Language (Syl B) in HKCEE or equivalent; - At least 5 years'relevant experience in a similar post and in a comparable capacity. Last Update 05 Mar 2026 Apply To itcareer@infotech.com.hk Direct Line 2836 0363

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