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Job Key No 38483
Job Title/ Category Contract IT Assistant (shift duty) (shift duty) (Bid Ref 58906-1)
Number Of Vacancy 1
Relevant Field Others
Nature Contract
Deadline 19 Mar 2026
Contract Period 04 May 2026 to 29 Jan 2027 (8 months)
Payroll under InfoTech
Employer Business Government T26 Contract
Location Base Tseung Kwan O and occasionally provide support at various ImmD control points/offices & Data Centres
Work in Guangdong Province N/A
Monthly Salary Range HK$ N/A - N/A
Project Nature (T26) Operation Support for ICONS frontend equipment security enhancement, site preparation and other related
system implementation activities at various immigration control points
Duties - Serve a contract assignment under InfoTech's headcount, full-time second to serve the ImmD;
(a) To perform testing on systems/applications/enhancement under ICONS;
(b) To de-install and install ICONS equipment and related works;
(c) To assist in analysis / monitoring of the malfunction of e-Channels / workstations and conducting
subsequent fire-fighting tests;
(d) To provide on-site / technical support for installation of equipment and implementation of new
initiatives;
(e) To support the on-going monitoring / testing on handheld devices;
(f) To assist in preparing the testing material for fingerprint scanners;
(g) To support the sanitisation of storage devices and mobile devices;
(h) To support the monitoring of Deployment Information and Command System (DICS) cameras and equipment;
(i) To support the monitoring of uninterruptible power supply (UPS) units;
(j) To provide support for operating system upgrade of ICONS frontend equipment;
(k) To perform system update of Electronic Document of Information System on Networks (EDISON) software;
(l) To provide logistic support (e.g. inventory keeping and recording, compiling and consolidating
statistical returns, etc); and
(m) To perform any other duties as assigned by senior officers.
Yrs of Total Post-Quali Exp 0.0
Yrs of Relevant Exp 2.0
Requirements (i) Criminal record check will be required;
(ii) Shift duty and working irregular hours will be required if necessary;
(iii) The candidate will work in ImmD Headquarters at Tseung Kwan O and be required to perform on-site duty
at different locations in Hong Kong
Technical Skill:
. At least 6 months' experience in Chinese Processing (CHI).
Non-technical Skills:
. At least 1 year's experience in work with the Government (GOV);
. 6 months' experience in helpdesk call handling (HDT) is an advantage;
. 6 months' experience in logistics arrangement for the community/industry liaison (LCI) is an advantage;
. Good coordination skills is an advantage.
- At least Level 2 or above in 5 subjects including Chinese and English Language in HKDSEE or Grade E or above in 5 subjects, including Chinese and English Language (Syl B) in HKCEE or equivalent;
- At least 2 years'relevant experience in a similar post and in a comparable capacity.
Last Update 05 Mar 2026
Apply To itcareer@infotech.com.hk
Direct Line 2836 0363


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