 |
|
| Job Key No |
36398 |
| Job Title/ Category |
Contract IT Assistant (non-shift duty) (Bid Ref 56841-1) |
| Number Of Vacancy |
1 |
| Relevant Field |
Others |
| Nature |
Contract |
| Deadline |
22 Dec 2025 |
| Contract Period |
02 Feb 2026 to 31 Jan 2027 (11 months) |
| Payroll |
under InfoTech |
| Employer Business |
Government T26 Contract |
| Location Base |
Mong Kok and other locations in HK Island, KLN and NT as required |
| Work in Guangdong Province |
N/A |
| Monthly Salary Range HK$ |
N/A - N/A |
| Project Nature |
(T26) Helpdesk services, system and office automation support
|
| Duties |
- Serve a contract assignment under InfoTech's headcount, full-time second to serve the LD;
- Handling user enquiries on OA support and related departmental policies
- Carrying out PCs, mobile communication devices and Windows Servers support in different locations in the HK, KLN and NT assigned by supervisors
- Performing the hardware/software installation in user sites independently according to the departmental policies and procedures
- Handling system backup operation
- Preparing requirements specification for procurement of IT products
- Performing any other relevant duties as assigned by supervisors
|
| Yrs of Total Post-Quali Exp |
0.0 |
| Yrs of Relevant Exp |
2.0 |
| Requirements |
- Must have solid experience in System Backup with Bightstor ArcServe
- Must have solid experience in CMMP installation, configuration and enquiry support
- Must have solid experience in installation, configuration, troubleshooting of Windows 10 and Office Automation software, i.e. MS Office 2021, Adobe Acrobat, Foxit PDF, etc.
- Must have solid experience for install and configure Kiosk PC
- Must have work experience with/in the Government
- Work experience in the Labour Department is desirable
- Interview will be conducted in both Cantonese and English
- Written test may be required during the interview
Technical Skills:
. At least 4 years' experience in Microsoft Active Directory Administration (ADA);
. At least 4 years' experience in System Backup with Bightstor ArcServe (BAS);
. At least 4 years' experience in PC LAN Support (PLS);
. At least 4 years' experience in Windows 7/8/10 (W10);
. At least 4 years' experience in Windows Server 2008/2012 (W12);
. At least 1 year's experience in Mobile / Wireless Communication (MWC).
Non-technical Skills:
. At least 4 years' experience in customer service (CLS);
. At least 4 years' experience in work with the Government (GOV);
. At least 4 years' experience in helpdesk call handling (HDT);
. At least 1.5 years' experience in Government procurement/disposal procedures (GPD).
- At least Level 2 or above in 5 subjects including Chinese and English Language in HKDSEE or Grade E or above in 5 subjects, including Chinese and English Language (Syl B) in HKCEE or equivalent;
- At least 2 years'relevant experience in a similar post and in a comparable capacity.
|
| Last Update |
08 Dec 2025 |
| Apply To |
itcareer@infotech.com.hk |
| Direct Line |
2836 0363 |
