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Job Key No 35855 Job Title/ Category Contract Senior IT Assistant (Bid Ref 56294-1) Number Of Vacancy 2 Relevant Field Others Nature Contract Deadline 30 Oct 2025 Contract Period 01 Dec 2025 to 31 Mar 2026 (4 months) Payroll under InfoTech Employer Business Government T26 Contract Location Base HQs in Admiralty and sub-offices in Wong Chuk Hang, Sheung Wan, Kowloon Bay, Kwun Tong and Wanchai Work in Guangdong Province N/A Monthly Salary Range HK$ N/A - N/A Project Nature (T26) Provide Frontline Technical support in PC, GOA Applications and Local Area Network for the Health Bureau (HHB) Duties - Serve a contract assignment under InfoTech's headcount, full-time second to serve the HHB; 1. Provide frontline IT helpdesk service to users of the Bureau; 2. Provide IT support in conducting virtual online meeting; 3. Provide IT support and assistance in GOA applications including Centrally Managed Messaging Platform, Departmental Portal System, e-Leave System and other common G2G applications; 4. Install, upgrade and support computer hardware, software and peripherals; 5. Update and maintain inventory records of computer hardware and software; 6. Evaluate new IT technology/products. Yrs of Total Post-Quali Exp 0.0 Yrs of Relevant Exp 5.0 Requirements 1. Professional knowledge and technical skills with solid hands-on experience in: a) Providing PC support on Windows 10/11 operating systems and common software; b) Providing IT support and assistance on GOA applications including Centrally Managed Messaging Platform, Departmental Portal System, e-Leave System and other common G2G applications; c) Providing support on conducting virtual online meeting with software like Zoom, Webex and Microsoft Teams. d) Provide technical support, problem diagnosis and professional advice; e) Installing, upgrading and supporting computer hardware, software and peripherals; f) Evaluating new IT technology/products and recommend IT hardware and software solution; and g) Provide support on basic computer network operation and LAN administration. 2. Having work experience with/in Government IT systems, services, and projects, and supporting users in Government Bureaus/Departments at the Directorate level. 3. Self-motivated, responsible, able to work independently under tight deadline and willing to work under pressure. 4. Good communication skills in Chinese and English. Technical Skills: . At least 3 years' experience in Office Automation (OAN); . At least 3 years' experience in PC LAN Support (PLS); . At least 3 years' experience in Windows 7/8/10 (W10); . At least 1 year's experience in Video Conference Technology (VCT); . 2 years' experience in Wireless and Mobile (WLM) is an advantage; . 1 year's experience in HTML5 (HT5) is an advantage. Non-technical Skills: . At least 2 years' experience in work with the Government (GOV); . At least 2 years' experience in helpdesk call handling (HDT); . 2 years' experience in managing Government IT standards (ITG) is an advantage; . 2 years' experience in site preparation (SPE) is an advantage; . 2 years' experience in software testing (STM) is an advantage. - At least Level 2 or above in 5 subjects including Chinese and English Language in HKDSEE or Grade E or above in 5 subjects, including Chinese and English Language (Syl B) in HKCEE or equivalent; - At least 5 years'relevant experience in a similar post and in a comparable capacity. Last Update 15 Oct 2025 Apply To itcareer@infotech.com.hk Direct Line 2836 0363

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