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Job Key No 35576 Job Title/ Category Contract IT Assistant (shift duty) (shift duty) (Bid Ref 56025-1) Number Of Vacancy 2 Relevant Field Others Nature Contract Deadline 26 Sep 2025 Contract Period 01 Nov 2025 to 31 Oct 2026 (12 months) Payroll under InfoTech Employer Business Government T26 Contract Location Base Tseung Kwan O Work in Guangdong Province N/A Monthly Salary Range HK$ N/A - N/A Project Nature (T26) Provide IT support to the Government Chinese Medicines Testing Institute (GCMTI) of Department of Health Duties - Serve a contract assignment under InfoTech's headcount, full-time second to serve the DH; (a) Perform IT operational support for GCMTI on shift basis; (b) Operate different IT equipment and systems for the day-to-day conduct of meetings, trainings, exhibitions, guiding tours, etc. (c) Provide support to end users of Office Automation (OA) hardware such as desktop PC, printer, scanner; (d) Provide support to end users on using OA software such as Lotus Notes, Confidential Messaging Application (CMSG), Mobile Workplace Service (MWS) services, Centrally Managed Messaging Platform (CMMP); (e) Provide helpdesk support services on the use of OA hardware and software; (f) Assist IT service deployment; (g) Maintain inventory list of hardware/software; (h) Provide onsite and/or remote IT operational support to various offices of CMRO, if required; and (i) Any other duties assigned by supervisors. Yrs of Total Post-Quali Exp 0.0 Yrs of Relevant Exp 2.0 Requirements (a) Shall have knowledge in PC LAN support; (b) Shall have experience in supporting Microsoft Windows 10 and Microsoft Windows 11; (c) Shall have solid experience in conducting migration of user profiles and data from PC to PC; (d) Shall have experience in providing operation support for both iOS and Windows platform; (e) Experience in handling user service call; (f) Good attitude, polite and self-motivated; (g) Familiar with government standards and procedures is desirable; and (h) Good command of spoken and written English and Cantonese, Mandarin is desirable. Technical Skills: . At least 2 years' experience in Office Automation (OAN); . At least 2 years' experience in PC LAN Support (PLS); . At least 2 years' experience in Windows 7/8/10 (W10); . At least 1 year's experience in Lotus Notes Administration & Technical Support (LON); . At least 1 year's experience in TCP/IP (TCP). Non-technical Skills: . At least 1 year's experience in helpdesk call handling (HDT); . 1 year's experience in shift work (SFT) is an advantage; . 1 year's experience in work with the Government (GOV) is an advantage. - At least Level 2 or above in 5 subjects including Chinese and English Language in HKDSEE or Grade E or above in 5 subjects, including Chinese and English Language (Syl B) in HKCEE or equivalent; - At least 2 years'relevant experience in a similar post and in a comparable capacity. Last Update 12 Sep 2025 Apply To itcareer@infotech.com.hk Direct Line 2836 0363

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