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Job Key No 35566 Job Title/ Category Contract IT Assistant (non-shift duty) (Bid Ref 56017-1) Number Of Vacancy 1 Relevant Field Others Nature Contract Deadline 25 Sep 2025 Contract Period 01 Nov 2025 to 31 Oct 2026 (12 months) Payroll under InfoTech Employer Business Government T26 Contract Location Base 13/F, Civil Engineering and Development Building, 101 Princess Margaret Road, Ho Man Tin Work in Guangdong Province N/A Monthly Salary Range HK$ N/A - N/A Project Nature (T26) - To provide supports for Lotus Notes, IT systems and applications; - To provide service for Active Director administration to users through account workflow system; - To provide photo and video editing for media publications - To maintain inventory records of the Information Technology and Innovation Unit through departmental inventory system - To assist in installation and configuration of Virtual Private Network (VPN) notebook and Virtual Desktop Infrastructure (VDI) applications - To assist in installation and configuration of Mobile EDR -To assist in CMMP rollout project Duties - Serve a contract assignment under InfoTech's headcount, full-time second to serve the CEDD; - Install and configure computer hardware, software, operating systems, networks, printers, scanners, MWS, MDM, EDR, MCMS and CMMP ME on mobile devices - Update user account and provide technical support to account workflow system - Assist in installation and configuration of VPN notebook and VDI applications - Monitor, test and maintain the healthiness of computer networks, applications, Mobile application and IT systems - Analyze, trouble shoot and provide solution for hardware, software, and network faults - Provide IT support to general users - Update and maintain the inventory of computer facilities and computer consumables - Provide technical support for seminar room & with the basic knowledge of AV system - Edit photo, video and other media publication materials - Perform other duties assigned by supervisor Yrs of Total Post-Quali Exp 4.0 Yrs of Relevant Exp 4.0 Requirements - 4 years post-qualification experience in the control and operation of Windows, helpdesk service, computer network support services Technical Skills: . At least 3 years' experience in Microsoft Active Directory Administration (ADA); . At least 2 years' experience in Confidential Mail System (CMS); . At least 2 years' experience in Document Flow/Workflow Management System (DOC); . At least 2 years' experience in Lotus Notes Administration & Technical Support (LON); . At least 2 years' experience in Virtual Private Network (VPN); . At least 6 months' experience in Wireless/mobile Email solution (WME); . At least 6 months' experience in Endpoint Security Solutions (ESS); . 2 years' experience in Adobe Photoshop (APH) is an advantage. Non-technical Skills: . At least 3 years' experience in customer service (CLS); . At least 3 years' experience in event management (EMG); . At least 3 years' experience in helpdesk call handling (HDT); . At least 2 years' experience in IT service/outsourcing management (OUT); . At least 2 years' experience in work with the Government (GOV). - At least Level 2 or above in 5 subjects including Chinese and English Language in HKDSEE or Grade E or above in 5 subjects, including Chinese and English Language (Syl B) in HKCEE or equivalent; - At least 4 years' post-qualification experience in which at least 4 years' relevant experience in a similar post and in a comparable capacity. Last Update 11 Sep 2025 Apply To itcareer@infotech.com.hk Direct Line 2836 0363

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