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| Job Key No |
35564 |
| Job Title/ Category |
Contract IT Assistant (non-shift duty) (Bid Ref 56015-1) |
| Number Of Vacancy |
1 |
| Relevant Field |
Others |
| Nature |
Contract |
| Deadline |
25 Sep 2025 |
| Contract Period |
01 Oct 2025 to 31 Mar 2026 (6 months) |
| Payroll |
under InfoTech |
| Employer Business |
Government T26 Contract |
| Location Base |
Kwun Tong |
| Work in Guangdong Province |
N/A |
| Monthly Salary Range HK$ |
N/A - N/A |
| Project Nature |
(T26) Help Desk Services, Maintenance and Support of GOA Systems and Equipment
|
| Duties |
- Serve a contract assignment under InfoTech's headcount, full-time second to serve the WFSFAAWFAO;
1. To install/configure/support desktop PCs, notebook PCs, mobile/handheld devices and other peripherals such as printers and scanners;
2. To install and configure common GOA applications and online meeting/video conference tools;
3. To provide help desk services, handle user enquires and resolve technical problems for end users;
4. To perform functional tests on installed software and demonstrate basic functions to end users;
5. To assist in installing IT security products such as Endpoint Detection and Response solution and Virtual Private Network agents;
6. To update and maintain inventory records of computer items and perform physical checks;
7. To perform any other computer related and administrative duties assigned by senior officers; and
8. To carry out other duties as assigned by the supervisor.
* Service period will be extended if the performance of the staff is satisfactory.
|
| Yrs of Total Post-Quali Exp |
0.0 |
| Yrs of Relevant Exp |
2.0 |
| Requirements |
1. Have experience in supporting PC LAN, Windows 10 and handling IT helpdesk calls;
2. Have experience in Active Directory and file server system;
3. Experience in GOA applications, such as Centrally Managed Messaging Platform (CMMP), Central Electronic Recordkeeping System (ERKS), Departmental Portal and e-Leave;
4. Experience in supporting IT security products, online meeting/video conference technology;
5. Should be a team-player with good communication and interpersonal skills; and
6. Should be hard-working and self-motivated with positive attitude.
Technical Skills:
. At least 1 year's experience in Lotus Notes Mail Admin. & Technical Support (LNM);
. At least 1 year's experience in Office Automation (OAN);
. At least 1 year's experience in PC LAN Support (PLS);
. At least 1 year's experience in Video Conference Technology (VCT).
Non-technical Skills:
. 1 year's experience in work with the Government (GOV) is an advantage;
. 1 year's experience in helpdesk call handling (HDT) is an advantage.
- At least Level 2 or above in 5 subjects including Chinese and English Language in HKDSEE or Grade E or above in 5 subjects, including Chinese and English Language (Syl B) in HKCEE or equivalent;
- At least 2 years'relevant experience in a similar post and in a comparable capacity.
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| Last Update |
11 Sep 2025 |
| Apply To |
itcareer@infotech.com.hk |
| Direct Line |
2836 0363 |
