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Job Key No 35548
Job Title/ Category Contract IT Assistant (non-shift duty) (Bid Ref 56004-1)
Number Of Vacancy 1
Relevant Field Others
Nature Contract
Deadline 19 Sep 2025
Contract Period 14 Oct 2025 to 13 Aug 2026 (10 months)
Payroll under InfoTech
Employer Business Government T26 Contract
Location Base Kowloon Tong
Work in Guangdong Province N/A
Monthly Salary Range HK$ N/A - N/A
Project Nature (T26) To provide IT-related technical support, day-to-day system operation, network maintenance, and system administration for the Language Learning Support (LLS) Section.
Duties - Serve a contract assignment under InfoTech's headcount, full-time second to serve the EDB;
The objectives of providing the Technical Support Services (TSS) to the EDB are:-
- Resolve all problems and support issues arising from the usage of the computer facilities of the office;
- Provide day-to-day administration, operation and management of the computer facilities;
- To take video for a series of the Professional Development Activities (PDA);
- To assist in preparing teaching materials such as power point presentation, video clipping, production of audio-visual teaching resources, etc.;
- Provide support in problem solving, setting up and configuring the hardware and software (inside and outside office) for specific purposes (e.g. PDA, special functions or events); and
- Manage IT office equipment, i.e. the loan services, stocktaking, etc.

Scope of the Services:
Under this Agreement, the Contractor is required to assign ONE full-time TSS Staff to provide the EDB with the required services to keep the computer network(s) and equipment(s) in a good working order and help users to overcome difficulties such as daily network maintenance, software/hardware preparation, malfunctioning, accidental system failure and assist the PDA arrangement.

Type of Services:
The Technical Support Service will cover following types of services:-
(a) To provide IT and technical support for the production of audio-visual learning teaching resources and in the running of team-level and section level PDAs;
(b) To assist in management and utilization of IT and office equipment including providing loan services of notebooks computers and AV equipment;
(c) To assist in developing and maintaining the Section's website;
(d) To assist in stocking of IT, AV and office equipment;
(e) To deal with maintenance matters, upkeep and maintain the maintenance records of all IT and office equipment;
(f) To provide IT training courses and materials to users in the office;
(g) To assist in revamping the internal e-resources bank and the e-management platform, as well as building up and analyzing database for the Section; and
(h) To undertake any other duties as assigned.
Yrs of Total Post-Quali Exp 0.0
Yrs of Relevant Exp 2.0
Requirements Job Requirement:
- A higher diploma in computer subjects from a Hong Kong polytechnic/polytechnic university, or equivalent; or
- Holder of a degree awarded by a university in Hong Kong, or a degree awarded by an overseas education institution to a Hong Kong resident, or equivalent;
- Five subjects, including English Language (Syllabus B before 2007) AND Chinese Language, at Level 2 (or Grade E before 2007) or above in the Hong Kong Certificate of Education Examination, or equivalent;
- Fluency in spoken English, Cantonese and Putonghua and in written English and Chinese;
- At least two years' experience in the control and operation of computer systems such as LINUX, Windows, Netware or helpdesk/computer network operation, or writing MS Windows application system. or LAN administration, or PC/LAN support services.
- At least one year's relevant experience in a government department.
Technical Skills:
. At least 6 months' experience in HTML5 (HT5);
. At least 6 months' experience in PC LAN Support (PLS);
. At least 6 months' experience in TCP/IP (TCP);
. 6 months' experience in Web Hosting, Design and Maintenance (WED) is an advantage;
. 6 months' experience in Multimedia (MUL) is an advantage;
. 6 months' experience in Adobe Photoshop (APH) is an advantage.

- At least 2 years'relevant experience in a similar post and in a comparable capacity.
Last Update 10 Sep 2025
Apply To itcareer@infotech.com.hk
Direct Line 2836 0363


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