 |
|
| Job Key No |
35509 |
| Job Title/ Category |
Contract Programmer (Bid Ref 55890-1) |
| Number Of Vacancy |
1 |
| Relevant Field |
Others |
| Nature |
Contract |
| Deadline |
22 Sep 2025 |
| Contract Period |
01 Nov 2025 to 31 Jan 2027 (15 months) |
| Payroll |
under InfoTech |
| Employer Business |
Government T26 Contract |
| Location Base |
West Kowloon Government Offices (Yau Tsim Mong) |
| Work in Guangdong Province |
N/A |
| Monthly Salary Range HK$ |
N/A - N/A |
| Project Nature |
(T26) To perform helpdesk service and PC support
|
| Duties |
- Serve a contract assignment under InfoTech's headcount, full-time second to serve the TD;
1) To act as helpdesk engineer in providing helpdesk call service and troubleshooting of PC and mobile device-related problems;
2) To carry out client software rollout, PC health check and performance tuning;
3) To setup and support Mobile Workspace Services (MWS) and Mobile Confidential Mail Services (MCMS), along with troubleshooting mobile device issues;
4) To setup and support video conferencing systems;
5) To administer Lotus Notes accounts and troubleshoot related problems;
6) To perform other duties assigned by SE/IT or his delegates.
|
| Yrs of Total Post-Quali Exp |
5.0 |
| Yrs of Relevant Exp |
2.0 |
| Requirements |
1) Proven work experience in supporting OA service in HKSARG is preferred (in particular in Windows 10, Lotus Notes Client, CMSG, Microsoft Office support);
2) Solid experience in working in a helpdesk/call center;
3) Good manner and solid experience in supporting directorates;
4) Required to travel to/station at various TD sub-offices and remote offices for on-site support;
5) On-shift working may be required; and
6) Good communication skill, particularly on call service is an advantage.
Technical Skills:
. At least 5 years' experience in Lotus Notes Mail Admin. & Technical Support (LNM);
. At least 5 years' experience in PC LAN Support (PLS);
. At least 5 years' experience in Windows 7/8/10 (W10).
Non-technical Skills:
. At least 5 years' experience in work with the Government (GOV);
. At least 5 years' experience in helpdesk call handling (HDT).
- Bachelor's degree/Higher Diploma in Computer Science, IT or equivalent;
- At least 5 years' post-qualification experience in which at least 2 years' relevant experience in a similar post and in a comparable capacity.
|
| Last Update |
08 Sep 2025 |
| Apply To |
itcareer@infotech.com.hk |
| Direct Line |
2836 0363 |
