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Job Key No 35503 Job Title/ Category Contract Systems Analyst (Bid Ref 55910-1) Number Of Vacancy 1 Relevant Field Others Nature Contract Deadline 19 Sep 2025 Contract Period 20 Oct 2025 to 13 Mar 2026 (4 months) Payroll under InfoTech Employer Business Government T26 Contract Location Base Hong Kong Island Work in Guangdong Province N/A Monthly Salary Range HK$ N/A - N/A Project Nature (T26) To Promote and Support the "IT Innovation Lab in Schools" Programme The main duty is to provide helpdesk support services to all publicly-funded schools in Hong Kong regarding the funding application, maintenance of the thematic portal and provision of support on e-submission from schools. Needs to communicate and collaborate with the school community. Duties - Serve a contract assignment under InfoTech's headcount, full-time second to serve the DPO; The main job duties are as follows : - Provide helpdesk support and professional advice to schools to assist them in organising and conducting IT related activities, such as activity design, procurement of hardware/software/cloud service and training course, etc. - Coordinate inter-school activity, support promotion activities and pay visits to participating schools if needed - Maintain and support e-portal, and develop and support e-submission channel - Process and compile statistics from the e-submission forms - Maintain an existing e-portal for receiving and processing applications for funding from schools - Coordinate with hardware/software/cloud service suppliers and IT learning course providers to maintain content of the e-portal - Product evaluations to support IT related activity - Process and compile statistics from the Progress and Completion Reports from schools - Any other duties assigned by the supervisors Yrs of Total Post-Quali Exp 4.0 Yrs of Relevant Exp 1.0 Requirements - Sound experience in providing helpdesk support and/or consultancy services - Experience in handling of funding application of government funding scheme is preferable - Working experience in providing technical support for schools IT-related activities project is preferable - Knowledge of emerging technologies e.g. artificial intelligence, blockchain, cloud services, big data, Internet of Things, information security, mobile app programming, robotics building / coding, etc. is preferable - Experience in web programming, e.g. html5, php, etc. is a must - Experience in Excel Macro programming and MySQL is preferable - Proficiency on spreadsheet operation and generation of data analysis reports - Rich knowledge of information technology - Experience in organising events (such as exhibition, seminar, etc.) and providing event support is preferable - Good communication and interpersonal skills - Good command of Chinese and English including oral and writing - May be required to work outside normal office hour Technical Skills: . At least 2 years' experience in Web Programming (WEB); . At least 1 year's experience in Web Hosting, Design and Maintenance (WED); . At least 1 year's experience in HTML5 (HT5); . At least 1 year's experience in JavaScript Programming (JAP); . At least 1 year's experience in PHP programming (PHP); . At least 1 year's experience in System Implementation and Maintenance/Support (SIM); . 1 year's experience in IT Application Development and Management (ADM) is an advantage; . 1 year's experience in Electronic Form (EFM) is an advantage. Non-technical Skills: . At least 1 year's experience in customer service (CLS); . At least 1 year's experience in customer relations (ECR); . At least 1 year's experience in helpdesk call handling (HDT); . 1 year's experience in IT in the community e.g. promote the use of IT/IT awareness (ITC) is an advantage; . 1 year's experience in managing Government projects (MGP) is an advantage; . 1 year's experience in work with the Government (GOV) is an advantage; . 1 year's experience in IT advisory and promotion, e.g. exhibition, publication (APR) is an advantage. - Bachelor's degree/Higher Diploma in Computer Science, IT or equivalent; - At least 4 years' post-qualification experience in which at least 1 year's relevant experience in a similar post and in a comparable capacity. Last Update 05 Sep 2025 Apply To itcareer@infotech.com.hk Direct Line 2836 0363

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