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| Job Key No |
35502 |
| Job Title/ Category |
Contract IT Assistant (shift duty) (shift duty) (Bid Ref 55903-1) |
| Number Of Vacancy |
1 |
| Relevant Field |
Others |
| Nature |
Contract |
| Deadline |
19 Sep 2025 |
| Contract Period |
01 Nov 2025 to 31 Jan 2027 (15 months) |
| Payroll |
under InfoTech |
| Employer Business |
Government T26 Contract |
| Location Base |
West Kowloon Government Offices (Yau Tsim Mong) |
| Work in Guangdong Province |
N/A |
| Monthly Salary Range HK$ |
N/A - N/A |
| Project Nature |
(T26) To perform helpdesk service and PC support
|
| Duties |
- Serve a contract assignment under InfoTech's headcount, full-time second to serve the TD;
1) To act as helpdesk engineer in providing helpdesk call service and troubleshooting of PC and mobile device-related problems;
2) To carry out client software rollout, PC health check and performance tuning;
3) To setup computer facilities for meetings;
4) To provide IT support to ETCC;
5) To re-clone PCs and notebooks for Windows 10/11 systems as needed; and
6) To perform other duties assigned by SE/IT or his delegates
|
| Yrs of Total Post-Quali Exp |
4.0 |
| Yrs of Relevant Exp |
2.0 |
| Requirements |
1) Proven work experience in supporting OA service in HKSARG is preferred (in particular in Windows 10, Lotus Notes Client, Microsoft Office support);
2) Solid experience in working in a helpdesk/call center;
3) Required to travel to/station at various TD sub-offices and remote offices for on-site support;
4) On-shift working is required;
5) Good communication skill, particularly on call service is an advantage
Technical Skills:
. At least 3 years' experience in Microsoft Active Directory Administration (ADA);
. At least 3 years' experience in Lotus Notes Mail Admin. & Technical Support (LNM);
. At least 3 years' experience in PC LAN Support (PLS);
. At least 3 years' experience in Windows 7/8/10 (W10).
Non-technical Skills:
. At least 3 years' experience in work with the Government (GOV);
. At least 3 years' experience in helpdesk call handling (HDT).
- At least Level 2 or above in 5 subjects including Chinese and English Language in HKDSEE or Grade E or above in 5 subjects, including Chinese and English Language (Syl B) in HKCEE or equivalent;
- At least 4 years' post-qualification experience in which at least 2 years' relevant experience in a similar post and in a comparable capacity.
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| Last Update |
05 Sep 2025 |
| Apply To |
itcareer@infotech.com.hk |
| Direct Line |
2836 0363 |
