Hot Jobs Full List
			infotech.com.hk

Job Key No 35455 Job Title/ Category Contract Senior IT Assistant (Bid Ref 55941-1) Number Of Vacancy 1 Relevant Field Others Nature Contract Deadline 18 Sep 2025 Contract Period 01 Nov 2025 to 31 Oct 2026 (12 months) Payroll under InfoTech Employer Business Government T26 Contract Location Base Admiralty Work in Guangdong Province N/A Monthly Salary Range HK$ N/A - N/A Project Nature (T26) System and end-user support for office automation equipment and IT systems of Commerce and Economic Development Bureau (CEDB) and overseas Hong Kong Economic and Trade Offices (HKETOs). Duties - Serve a contract assignment under InfoTech's headcount, full-time second to serve the CEDB; 1. To provide first line helpdesk service to users of IT systems of CEDB and HKETOs and perform associated helpdesk activities using tools provided and carry out on-site inspection and troubleshooting and take recovery action according to prescribed procedures; 2. to perform hardware and software installation for computers, mobile devices and computer accessories, schedule computer equipment installation, relocation and maintenance, monitor and report progress; 3. to assist end-users in IT related operations such as online video conference setup, software updates, email archiving and e-certificate/e-token handling; 4. to keep and monitor stock level of computer supplies and assist in their procurement and payment; 5. to update and maintain inventory records of computer hardware, perform physical checks and maintain procedure manuals and documentation; 6. to perform event and problem logging, statistics and reports; 7. to assist in user account maintenance; 8. to operate computer and associated equipment and facilities according to prescribed standards and procedures; 9. to monitor performance of equipment and perform routine maintenance; 10. to assist in venue setup for events that involve use of IT equipment; 11. to perform other duties as and when required. Yrs of Total Post-Quali Exp 5.0 Yrs of Relevant Exp 5.0 Requirements 1. Technical knowledge in personal computers, computer accessories, Microsoft Windows, Microsoft Office (including Outlook) and popular PC software. 2. Hand-on experience in providing first line support to end-users of IT systems. 3. Willingness to perform manual work of stock-keeping, transporting, mounting, setting up, connecting with cables, dismounting and collecting computer equipment at various end-users&;#8217; locations. 4. Good spoken and written communication skills. Technical Skills: . At least 5 years' experience in Office Automation (OAN); . At least 5 years' experience in PC LAN Support (PLS); . At least 5 years' experience in Windows 7/8/10 (W10); . At least 2 years' experience in Wireless/mobile Email solution (WME); . At least 2 years' experience in Microsoft Active Directory Administration (ADA); . 1 year's experience in Lotus Notes Mail Admin. & Technical Support (LNM) is an advantage; . 1 year's experience in Public Key Infrastructure (PKI) is an advantage. Non-technical Skills: . At least 5 years' experience in customer service (CLS); . At least 5 years' experience in helpdesk call handling (HDT); . 1 year's experience in work with the Government (GOV) is an advantage; . 1 year's experience in the management and support of Government systems and services (GSS) is an advantage. - At least Level 2 or above in 5 subjects including Chinese and English Language in HKDSEE or Grade E or above in 5 subjects, including Chinese and English Language (Syl B) in HKCEE or equivalent; - At least 5 years' post-qualification experience in which at least 5 years' relevant experience in a similar post and in a comparable capacity. Last Update 04 Sep 2025 Apply To itcareer@infotech.com.hk Direct Line 2836 0363

This is an online active job list, but not an exhausted list.  Top senior, sensitive, confidential and inactive jobs are not listed here. Please read the Disclaimer and Information Collection Statement.  Copyright 1990-2024. InfoTech Services (Hong Kong) Limited.  All rights reserved.