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Job Key No 34758
Job Title/ Category Contract Senior IT Assistant (Bid Ref 55299-1)
Number Of Vacancy 1
Relevant Field Others
Nature Contract
Deadline 31 Jul 2025
Contract Period 01 Sep 2025 to 31 Aug 2026 (12 months)
Payroll under InfoTech
Employer Business Government T26 Contract
Location Base Admiralty, Hong Kong
Work in Guangdong Province N/A
Monthly Salary Range HK$ N/A - N/A
Project Nature (T26) To provide IT helpdesk support to internal users.
Duties - Serve a contract assignment under InfoTech's headcount, full-time second to serve the DEVB;
- provide first line IT helpdesk support to end-users
- deploy, operate, record and troubleshoot IT facilities
- assist in preparation of IT systems documents and update inventory records
- carry out on-site IT support services to remote sites when necessary
- carry out inventory control on computer hardware, software and consumables, maintain the inventory records for stock in and out
- require to perform over-time work outside office hours or on Saturdays, Sundays and public holidays occasionally
- undertake any other duties as assigned by supervisors
Yrs of Total Post-Quali Exp 5.0
Yrs of Relevant Exp 5.0
Requirements - Good communication skills and helpdesk call handling techniques
- Self-motivated and a good team player
- Able to work under pressure and independently
- Hand-on experience on handling inventory disposal / trade-in arrangement
- Sound experience in IT support services including Microsoft Windows, Microsoft Office Suite, the Government's Centrally Managed Messaging Platform and Central Electronic Recordkeeping System
Technical Skills:
. At least 5 years' experience in Office Automation (OAN);
. At least 5 years' experience in PC LAN Support (PLS);
. At least 5 years' experience in Windows 7/8/10 (W10).
Non-technical Skills:
. At least 5 years' experience in work with the Government (GOV);
. At least 5 years' experience in helpdesk call handling (HDT);
. At least 2 years' experience in Government procurement/disposal procedures (GPD).
- At least Level 2 or above in 5 subjects including Chinese and English Language in HKDSEE or Grade E or above in 5 subjects, including Chinese and English Language (Syl B) in HKCEE or equivalent;
- At least 5 years' post-qualification experience in which at least 5 years' relevant experience in a similar post and in a comparable capacity.
Last Update 17 Jul 2025
Apply To itcareer@infotech.com.hk
Direct Line 2836 0363


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