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| Job Key No |
34757 |
| Job Title/ Category |
Contract Senior IT Assistant (Bid Ref 55298-1) |
| Number Of Vacancy |
1 |
| Relevant Field |
Others |
| Nature |
Contract |
| Deadline |
31 Jul 2025 |
| Contract Period |
01 Sep 2025 to 31 Aug 2026 (12 months) |
| Payroll |
under InfoTech |
| Employer Business |
Government T26 Contract |
| Location Base |
Admiralty, Hong Kong |
| Work in Guangdong Province |
N/A |
| Monthly Salary Range HK$ |
N/A - N/A |
| Project Nature |
(T26) To provide IT helpdesk support to internal users.
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| Duties |
- Serve a contract assignment under InfoTech's headcount, full-time second to serve the DEVB;
- provide first line helpdesk and support services to user
- operate computers, servers and associated equipment/facilities, monitor their performance and prepare health check reports
- provide on-going helpdesk support on Centrally Managed Messaging Platform
- carry out inventory control on computer hardware, software and consumables, maintain the inventory records for stock in and out
- provide on-site support to end-users as required
- require to perform over-time work outside office hours or on Saturdays, Sundays and public holidays occasionally
- undertake any other duties as assigned by supervisors
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| Yrs of Total Post-Quali Exp |
5.0 |
| Yrs of Relevant Exp |
5.0 |
| Requirements |
- Sound experience in IT support services such as Microsoft Windows, Microsoft Office Suite and Apple iOS
- Knowledge in supporting Microsoft Outlook, Government&;#8217;s Confidential Mail System and Mobile Email System is required
- Hand-on experience in supporting Centrally Managed Messaging Platform (CMMP)
- Good communication skills and helpdesk call handling techniques
Technical Skills:
. At least 5 years' experience in Office Automation (OAN);
. At least 5 years' experience in PC LAN Support (PLS);
. At least 5 years' experience in Windows 7/8/10 (W10).
Non-technical Skills:
. At least 5 years' experience in work with the Government (GOV);
. At least 5 years' experience in helpdesk call handling (HDT).
- At least Level 2 or above in 5 subjects including Chinese and English Language in HKDSEE or Grade E or above in 5 subjects, including Chinese and English Language (Syl B) in HKCEE or equivalent;
- At least 5 years' post-qualification experience in which at least 5 years' relevant experience in a similar post and in a comparable capacity.
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| Last Update |
17 Jul 2025 |
| Apply To |
itcareer@infotech.com.hk |
| Direct Line |
2836 0363 |
