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Job Key No 34599 Job Title/ Category Contract Analyst Programmer (Bid Ref 55064-1) Number Of Vacancy 1 Relevant Field Others Nature Contract Deadline 14 Jul 2025 Contract Period 01 Aug 2025 to 31 Oct 2025 (3 months) Payroll under InfoTech Employer Business Government T26 Contract Location Base Sheung Wan, Central, Queensway and Wanchai Work in Guangdong Province N/A Monthly Salary Range HK$ N/A - N/A Project Nature (T26) IT helpdesk and support services Duties - Serve a contract assignment under InfoTech's headcount, full-time second to serve the DOJ; (a) To provide telephone and on-site helpdesk services to end-users, and trouble-shoot problems on PCs and computer equipment (b) To install PC hardware and software for users at various offices of the Department (c) To provide user support for general office automation systems (e.g. Lotus Notes, Outlook, Confidential Mail, iNotes, Windows 10, MS Office, Internet Explorer, Chrome) and dedicated system (OpenText eDocs Document Management System) (d) To identify problems and faults in IT applications and recommend remedial measures (e) To perform any other computer-related and administrative duties assigned by senior officers Yrs of Total Post-Quali Exp 7.0 Yrs of Relevant Exp 5.0 Requirements Experience in providing user support to OpenText eDocs Document Management version 5.3 is a definite advantage. The successful candidate may need to work in different offices of the Department at various locations including Queensway, Wanchai, Central and magistracy courts in Hong Kong, Kowloon and New Territories. There may be occasions that the successful candidate will be asked to perform duties during weekends. Technical Skills: . At least 6 years' experience in Confidential Mail System (CMS); . At least 6 years' experience in Document Management System (DMS); . At least 6 years' experience in Lotus Notes Mail Admin. & Technical Support (LNM); . At least 6 years' experience in Virtual Private Network (VPN). Non-technical Skills: . At least 6 years' experience in customer relations (ECR); . At least 6 years' experience in work with the Government (GOV); . At least 6 years' experience in helpdesk call handling (HDT); . At least 6 years' experience in conducting IT training/briefing (ITT); . Good spoken English is a must. - Bachelor's degree/Higher Diploma in Computer Science, IT or equivalent; - At least 7 years' post-qualification experience in which at least 5 years' relevant experience in a similar post and in a comparable capacity. Last Update 30 Jun 2025 Apply To itcareer@infotech.com.hk Direct Line 2836 0363

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