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| Job Key No |
34329 |
| Job Title/ Category |
Contract IT Assistant (shift duty) (shift duty) (Bid Ref 54721-2) |
| Number Of Vacancy |
1 |
| Relevant Field |
Others |
| Nature |
Contract |
| Deadline |
29 Jul 2025 |
| Contract Period |
01 Sep 2025 to 28 Feb 2026 (5 months) |
| Payroll |
under InfoTech |
| Employer Business |
Government T26 Contract |
| Location Base |
Tseung Kwan O and Lai Chi Kok |
| Work in Guangdong Province |
N/A |
| Monthly Salary Range HK$ |
N/A - N/A |
| Project Nature |
(T26) Administrative network support on Government Office Automation (GOA) desktop services
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| Duties |
- Serve a contract assignment under InfoTech's headcount, full-time second to serve the ImmD;
1) To support telephone enquiries for the Government Office Automation applications and troubleshoot users problem;
2) To perform administrative support for active directory including password reset, unlocking accounts and other associated duties;
3) To perform updating of security patch and anti-virus signature files for desktop PC;
4) To follow up the problem reports of the Helpdesk problem log system;
5) To prepare Helpdesk statistical reports
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| Yrs of Total Post-Quali Exp |
2.0 |
| Yrs of Relevant Exp |
2.0 |
| Requirements |
1) Experience in PC LAN support for two years and Helpdesk support for one year;
2) To work at data centres of IMMD.
3) Normally work on 2 shift duty patterns on a rotating basis (08:30-17:18; 10:12-19:00) but subject to operational needs may be required to work on General Holidays and overnight shift;
4) Criminal record check will be required.
Technical Skills:
. At least 2 years' experience in Anti-Virus Technology (AVT);
. At least 2 years' experience in PC LAN Support (PLS);
. At least 2 years' experience in Windows 7/8/10 (W10).
Non-technical Skills:
. At least 1 year's experience in helpdesk call handling (HDT);
. 1 year's experience in work with the Government (GOV) is an advantage.
- At least Level 2 or above in 5 subjects including Chinese and English Language in HKDSEE or Grade E or above in 5 subjects, including Chinese and English Language (Syl B) in HKCEE or equivalent;
- At least 2 years' post-qualification experience in which at least 2 years' relevant experience in a similar post and in a comparable capacity.
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| Last Update |
15 Jul 2025 |
| Apply To |
itcareer@infotech.com.hk |
| Direct Line |
2836 0363 |
