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Job Key No 29845 Job Title/ Category Contract Programmer (Bid Ref 51194-1) Number Of Vacancy 1 Relevant Field Others Nature Contract Deadline 27 Sep 2024 Contract Period 21 Oct 2024 to 30 Sep 2025 (11 months) Payroll under InfoTech Employer Business Government T26 Contract Location Base Admiralty Monthly Salary Range HK$ N/A - N/A Project Nature (T26) To provide desktop services and help desk support to the Judiciary. Duties - Serve a contract assignment under InfoTech's headcount, full-time second to serve the Judiciary; The Judiciary has around 2,500 PCs and servers, on UNIX, Linux and MS Windows, spanning over 13 buildings to support the daily operations. In order to provide quality services to both the Judiciary users, other parties and the public, a stable, secure and high performance IT infrastructure was set up and its evolution continues. The Judiciary has implemented more than 60 information systems to support its daily operations. These information systems consist of those for in-house activities in different court levels such as office automation utilities (e.g. e-mail systems, fax service, Internet access service) as well as for G2G applications (e.g. e-Leave system, e-Payroll system, Departmental Portal system), and those for court case management functions. From time to time, the Judiciary is upgrading its technologies adoption and IT security measures to align with the industry best practices and standards. The successful candidate will provide technical support for computer hardware and software, as well as Active Directory and email systems, to Judiciary users. Responsibilities will include setting up and managing mobile devices for Judges, Judicial Officers, and support staff. Experience working directly with government VIPs or senior management staff to address their technical support needs is a must-have qualification. The candidate will also assist the technical team in testing, verifying, and documenting procedural manuals for the mass deployment of computer hardware and software. A strong customer service orientation, excellent communication and interpersonal skills, and the ability to effectively monitor and prioritize tasks are essential for this role. Yrs of Total Post-Quali Exp 2.0 Yrs of Relevant Exp 1.0 Requirements The successful candidate is required to work in line with the business hours of the Judiciary including Saturdays, and may need to work outside office hours as and when required. Travelling among Judiciary premises during office hours may be needed to provide support services in different locations. Technical Skills: . At least 5 years' experience in Lotus Notes Mail Admin. & Technical Support (LNM); . At least 5 years' experience in Office Automation (OAN); . At least 5 years' experience in PC LAN Support (PLS); . 3 years' experience in Internet/ Intranet (INT) is an advantage; . 2 years' experience in Microsoft Active Directory Administration (ADA) is an advantage. Non-technical Skills: . At least 5 years' experience in customer service (CLS); . At least 5 years' experience in work with the Government (GOV); . At least 5 years' experience in helpdesk call handling (HDT). - Bachelor's degree/Higher Diploma in Computer Science, IT or equivalent; - At least 2 years' post-qualification experience in which at least 1 year's relevant experience in a similar post and in a comparable capacity. Work Outside Current Location N/A Last Update 16 Sep 2024 Apply To itcareer@infotech.com.hk Direct Line 2836 0363

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