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Job Key No |
29238 |
Job Title/ Category |
Contract IT Assistant (non-shift duty) (Bid Ref 50624-2) |
Number Of Vacancy |
1 |
Relevant Field |
Others |
Nature |
Contract |
Deadline |
19 Sep 2024 |
Contract Period |
01 Oct 2024 to 31 Mar 2025 (6 months) |
Payroll |
under InfoTech |
Employer Business |
Government T26 Contract |
Location Base |
Kwun Tong |
Monthly Salary Range HK$ |
N/A - N/A |
Project Nature |
(T26) Help Desk Services, Maintenance and Support of GOA Systems and Equipment
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Duties |
- Serve a contract assignment under InfoTech's headcount, full-time second to serve the WFSFAAWFAO;
1. To install/configure/support desktop PCs, notebook PCs, mobile/handheld devices and other peripherals such as printers and scanners;
2. To install and configure common GOA applications and online meeting/video conference tools;
3. To provide help desk services, handle user enquires and resolve technical problems for end users;
4. To perform functional tests on installed software and demonstrate basic functions to end users;
5. To assist in monitoring GOA systems, supporting diagnosis and fixing of problems;
6. To update and maintain inventory records of computer items and perform physical checks;
7. To perform any other computer related and administrative duties assigned by senior officers; and
8. To carry out other duties as assigned by the supervisor.
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Yrs of Total Post-Quali Exp |
0.0 |
Yrs of Relevant Exp |
5.0 |
Requirements |
1. Have experience in supporting PC LAN, Windows 10 and handling IT helpdesk calls;
2. Have experience in Active Directory and file server system;
3. Experience in GOA applications, such as Lotus Notes Mail System, Centrally Managed Messaging Platform (CMMP), Departmental Portal and e-Leave is preferred;
4. Experience in supporting IT inventory management, online meeting/video conference technology is preferred;
5. Should be a team-player with good communication and interpersonal skills; and
6. Should be hard-working and self-motivated with positive attitude.
Technical Skills:
. At least 1 year's experience in Office Automation (OAN);
. At least 1 year's experience in PC LAN Support (PLS);
. At least 6 months' experience in Video Conference Technology (VCT);
. At least 6 months' experience in Lotus Notes Mail Admin. & Technical Support (LNM).
Non-technical Skills:
. At least 1 year's experience in helpdesk call handling (HDT);
. At least 6 months' experience in work with the Government (GOV).
- At least Level 2 or above in 5 subjects including Chinese and English Language in HKDSEE or Grade E or above in 5 subjects, including Chinese and English Language (Syl B) in HKCEE or equivalent;
- At least 5 years'relevant experience in a similar post and in a comparable capacity.
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Work Outside Current Location |
N/A |
Last Update |
05 Sep 2024 |
Apply To |
itcareer@infotech.com.hk |
Direct Line |
2836 0363 |