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Job Key No 1946 Job Title/ Category Contract System Administrator Number Of Vacancy 1 Relevant Field Technical Support Nature Contract Payroll under InfoTech Employer Business note-issuing bank Location Base Fo Tan/Shau Kei Wan Work Outside Current Location N/A Monthly Salary Range HK$ N/A - N/A Duties - Serve a contract assignment under InfoTech's headcount, full-time seconded to a leading bank; - Provide Level 1 & Level 2 deskside support including setup, installation, deployment, configuration, and maintenance of hardware and applications. - Address and resolve general queries, incidents, and service requests related to desktops, laptops, and applications. - Maintain and track inventory of IT assets. - Document issues, resolutions, and processes in the ITSM platform. - Ensure compliance with company security policies and best practices in all support activities. - Maintain accurate documentation of incidents, solutions, and user guides. - Collaborate with internal teams and vendors to ensure seamless technology operations. Yrs of Total Post-Quali Exp 2.0 Yrs of Relevant Exp 2.0 Requirements - Bachelor’s degree in Computer Science / IT. - Minimum 2 years of experience in deskside technical support, preferably with exposure to Banking / Financial Industry. - Strong knowledge of Windows OS (10/11), MS Office Suite, Active Directory, network connectivity troubleshooting. - Strong interpersonal and communication skills; ability to support high-pressure users in time-sensitive situations. - Self-motivated and able to work independently under pressure. Last Update 07 Aug 2025 Apply To itcareer@infotech.com.hk Direct Line 2836 0363

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