in relation to any persons means

(a) a relative or partner of that person; or
(b) a company one or more of whose directors is in common with one or more of the directors of that person;

in relation to another person means

(a) any person who has control, directly or indirectly over the other; or
(b) any person who is controlled, directly or indirectly, by another; or
(c) any person who is controlled by, or has control over, a person at (a) or (b) above;

“control” in relation to another person means the power of a person to secure

(a) by means of the holding of shares or interests or the possession of voting power in or in relation to that or any other person; or
(b) by virtue of powers conferred by any constitution, memorandum or articles of association, partnership, agreement or arrangement (whether legally enforceable or not) affecting that or any other person; or
(c) by virtue of being or holding office as a director in that or any other person;

that the affairs of the first-mentioned person are conducted in accordance with the wishes of that other person;

“director” means any person occupying the position of director by whatever name called and includes without limitation a de facto or shadow director;

“relative” means the spouse, parent, child, brother or sister of the relevant person, and, in deducing such a relationship, an adopted child shall be deemed to be a child both of the natural parents and the adopting parent and a step child to be a child of both the natural parent and of any step parent;

means the different categories of Relevant Employees as listed in clause 2.3 of this Part;

in relation to any persons means
(a) a relative or partner of that person; or
(b) a company one or more of whose directors is in common with one or more of the directors of that person;

means a date to be notified by the Government to all SOA Contractors by not less than seven (7) days’ prior written notice and which date can be any date within the period from 1 February 2023 to 1 May 2023 (both dates inclusive);

has the meaning given to the term in clause 5.1(d) of Part VI;

means information contained in the Materials and all materials and data furnished by or on behalf of the Government which is received by the Contractor or comes to the Contractor’s knowledge in connection with this Contract including but not limited to the terms and conditions of this Contract;

means the contract between the Contractor and the Government comprising the Terms of Tender, Offer to be Bound, Standing Offer Deed, Conditions of Contract, Specifications, Contract Schedules including those as submitted by the Contractor as part of its Tender and other documents which are incorporated by reference herein;

in each case (a) subject to such further changes as the Government may stipulate in exercise of its powers under the Terms of Tender or the Terms of Tender (Supplement), and/or otherwise subject to such further changes as the Government and the Contractor may agree; and (b) in the version as attached to the Standing Offer Deed for identification purposes.

Each of the above documents shall be referred to throughout the Tender Documents and the Contract by their respective titles as appearing in quotation marks above.

References to “the Contract” or “this Contract” shall mean the same Contract as defined above;

means the upper limit of the Individual Rate per staff category that the Contractor may charge for the Service as proposed in Contract Schedule 1 of Part III, subject to such adjustments as stipulated in clauses 3.2 and 3.3 of Part IV from time to time;

means a person who has been awarded with the Contract and whose name is identified as the Contractor in the Standing Offer Deed in Part V;

means calendar day;

means the Contractor;

means:

(a) any outbreak of war, hostilities (whether war be declared or not), invasion, acts of foreign enemies, rebellion, revolution affecting Hong Kong, overthrow (whether by external or internal means) of the Government; or

(b) any event which is not caused or contributed to by, and is beyond the control of, the Contractor, its related persons (as defined in clauses 34.6 and 34.7 below) or any employee or agent or ex-employee or ex-agent of the Contractor and none of them can prevent the consequences of such event from happening;

and which, in any case of (a) or (b) above, materially prevents the performance of the duties and obligations of any Party hereunder; for the avoidance of doubt, any change of law and regulation of whichever jurisdiction or any epidemic event affecting Hong Kong or the rest of the world or any anti-epidemic measure introduced in the light of any epidemic event shall not be treated as a Force Majeure Event (unless the Government agrees in writing);

means the Government of the Hong Kong Special Administrative Region of the People's Republic of China;

means all property, equipment, data, documents, information, text, drawings, pictures, diagrams, images, sound or music, and any other materials of whatsoever nature (tangible or intangible) stored, presented or embodied in any medium, and which are provided or to be provided by the Government to the Contractor under or for the purposes of or in relation to the Contract or otherwise the Contractor has access;

means the Government Chief Information Officer or any other officer duly authorized to act for and on behalf of the Government for the purposes of the Contract;

The Government may change the Government Representative and/or his post title from time to time as it thinks fit without prior notice to the Contractor;

means the Guangdong Province of the People's Republic of China;

means the Hong Kong Special Administrative Region of the People's Republic of China, including the Hong Kong Port Area as defined in section 2 of the Shenzhen Bay Port Hong Kong Port Area Ordinance (Cap. 591);

means the lawful currency of Hong Kong;

means local time which is GMT+8;

means in relation to a Relevant Employee, the daily rate of providing that Relevant Employee to the Government for providing Service (RE) throughout the conditioned hours of work per day at an average of 8.8 hours gross per day (i.e. including meal break) (whereby the total hourly figure performed for the week has been adopted to determine the daily average) and throughout the applicable Period of Service (RE), as quoted by the Contractor in response to a Service Request (Competitive Bidding) for such Relevant Employee;

means patents, copyrights, design rights, trademarks, service marks, trade names, domain names, database rights, rights in know-how, new inventions, designs or processes and other intellectual property rights whether now known or created in future (whatever nature and wherever arising) and in each case whether registered or unregistered and including applications for the grant of any such rights;

means this invitation to tender for the provision of the Service to the Government on the terms and conditions set out in the Tender Documents;

means all and any constitutional provisions, treaties conventions, ordinances, subsidiary legislation, orders, rules and regulations having the force of law and rules of civil and common law and equity;

means any and all works and materials of whatsoever nature (including their drafts and uncompleted versions) developed, written, prepared, produced, created, collected, compiled or provided by or on behalf of or for the Contractor (including with limitation all Relevant Employees), in the provision of the Services and/or Service (RE) or for the purposes of the Contract including without limitation, any computer programming code (including any source code and object code), reports, summaries, models, questionnaires, analyses, papers, advice, recommendations, documents, records, plans, designs, drawings, pictures, diagrams, images, sound, music, formula, tables, charts, databases, computer source codes, compilation of data or information, data or information collected, compiled, produced or created by the Contractor, its employees, agents or sub-contractors including all Relevant Employees, which are recorded or stored by whatever means in whatever form or media, and all the drafts, uncompleted versions and working papers of any of the above items;

means calendar month;

means a nominee to be proposed by a SOA Contractor in response to a Service Request (Competitive Bidding);

means a document known as such and in the form set out in Contract Schedule 11 of Part III for completion and submission by the Tenderer as part of its Tender under clause 32.2 of this Part;

has the meaning given to the term in clause 10.2(c) of Part IV;

means the written notice from the Government to the successful SOA Contractor specifying the name of Relevant Employee, the Period of Service (RE) of the Relevant Employee, the Service (RE) to be performed, the Individual Rate and other information as may be necessary from time to time;

has the meaning given to the term in clause 5.7 of Part IV;

means 5 August 2022;

means the relation which subsists between persons carrying on a business in common with a view of profit, whether or not the Partnership Ordinance (Cap. 38) applies to the partnership;

has the meaning given to the term in clause 10.2 of Part IV;

means the period during which the Relevant Employee performs the Service (RE) under the Contract as from time to time extended or varied in accordance with clause 5.7 of Part IV;

includes any individual, corporation, firm and unincorporated body;

comprises the Government, statutory bodies in Hong Kong and aided schools as defined under the Education Ordinance (Cap. 279);

means an employee of the Contractor to be deployed to perform the Service (RE) in accordance with a Notice of Service or a Notice of Service (Extension);

means all duties, obligations and services to be performed and provided by the Contractor as specified in the Contract;

has the meaning given to the term in clause 4.3 of Part VI;

has the meaning given to the term in clause 4.3 of Part VI;

has the meaning given to the term in clause 4.3 of Part VI;

means the services to be performed by the Relevant Employee as provided by the Contractor to the Government under this Contract in compliance with all requirements of the Contract including without limitation the Specifications in Part VI;

means the Shenzhen Special Economic Zone of the People's Republic of China;

means the agreements made between the contractors and the Government for the supply of information technology professional services under tender references of GCIO 5/10-R, GCIO 5/11-R, GCIO 5/12-R or GCIO90525965;

means the document in the form set out in Part V of the Tender Documents;

means the person nominated by the Contractor to be responsible for supervising the Relevant Employees for the purpose of this Contract;

means an offer to provide the Service as submitted by a Tenderer in response to the Invitation to Tender;

means the latest date (Hong Kong Time) by which Tenders must be lodged including the Original Tender Closing Date, and as such date may be extended in accordance with clause 5.14 of this Part;

has the meaning given to it in clause 3 of this Part;

means the date of the Offer to be Bound in Part II;

has the meaning given to it in clause 7.2 of this Part;

means the person referred to in the “Offer to be Bound” in Part II;

means the period of forty-eight (48) months starting from the Commencement Date of this Contract unless extended under clause 1.2 of Part IV;

means a time of day as a reference to Hong Kong Time; and

means Monday to Friday, other than a public holiday, or a day on which Tropical Cyclone Warning Signal No. 8 or above is hoisted, or Black Rainstorm Warning Signal or “extreme conditions after super typhoons” announced by the Government is/are in force, for any time during the normal business hours. For the avoidance of doubt, this definition does not necessarily apply to define the normal office hours or conditioned hours of work of a Relevant Employee.

The Contractor shall not disclose and shall treat as confidential all Confidential Information.

The Contractor shall not at any time during or after the Term divulge or allow to be divulged to any person any such Confidential Information other than to the Relevant Employees, or any other employees, agents or sub-contractors who need to know the same for the purpose of carrying out the Contract and each having signed an undertaking in favour of the Contractor and the Government jointly and severally on non-disclosure regarding such Confidential Information in a form prescribed by the Government. The Contractor shall provide the original or certified true copies of all such undertakings to the Government before the formal engagement of the Relevant Employee as required by the Government. The Contractor further agrees that, if so required by the Government, it shall take all such steps as are lawful and necessary to enforce such undertakings or to co-operate with the Government in their enforcement.

The Contractor shall protect the Confidential Information using not less than the same standard of care the Government applies to their Confidential Information and shall at its own expense take such measures as are necessary, whether by adequate security systems, legal proceedings or otherwise, to ensure compliance with the confidentiality obligation.

The Government may request the Contractor in writing at any time that any Confidential Information disclosed pursuant to the terms of this clause 21 and any copies, analyses, compilations and extracts thereof whether in hard copies, electronic format or other media by returned, destroyed and/or deleted with a written statement to the effect that upon such return, destruction and/or deletion it has not retained in its possession or under its control, either directly or indirectly, any Confidential Information in whatever form. The Contractor shall comply with any such request from the Government within seven (7) days of receipt of such request.

The Contractor shall ensure that the Relevant Employees and any other persons engaged on any work in connection with the Contract are aware of and comply with the provisions of this clause and the Official Secrets Ordinance (Cap. 521).

Without prejudice to any other provision of the Contract, the Contractor shall indemnify and keep indemnified each of the Government, its assigns successors-in-title and authorised users from and against everything stated in clauses 12.2 and 12.3 above fully and effectively indemnified against any and all actions, damages, costs, claims, demands, expenses (including the fees and disbursements of lawyers, agents and expert witnesses) and any awards and costs which may be agreed to be paid in settlement of any proceedings and liabilities of any nature arising from or incurred by reason of:

a breach of confidence (whether under the Contract or general law) by the Contractor or any of its employees, agents or sub-contractors;

any actions or claims made in respect of information subject to the Personal Data (Privacy) Ordinance (Cap. 486), which action and/or claim would not have arisen but for the act, negligence or omission of the Contractor or any of its employees, agents or sub-contractors in connection with the performance of the Contract; and

any act done or omission in the performance of the Contract that contravenes the Unsolicited Electronic Messages Ordinance (Cap. 593).

The Contractor shall use the Confidential Information solely for the purposes of the Contract. The Contractor shall not, at any time whether during the Term or after the expiry or termination (howsoever occasioned) of the Contract, use, disclose, publish or reproduce, and shall procure and ensure each person who may be imparted with any Confidential Information in accordance with clauses 21.1 and 21.2 above shall not use, disclose, publish or reproduce, the Confidential Information for any other purposes without the Government’s prior written consent.

The Contractor shall not and shall not permit any of its Relevant Employees from publishing or disclosing any Confidential Information. The Contractor further agrees that it will not at any time whether by itself or through any subsidiary or agent use, sell, license, sub-license, create, develop or deal with any Confidential Information otherwise than in accordance with the Contract. If the Contractor becomes aware of any breach of confidence by any of its employees, any of its sub-contractors or agents it shall promptly notify the Government and give the Government all reasonable assistance in connection with any proceedings which the Government may institute against any such persons.

The Contractor shall comply with any disclosure restrictions and conditions of use of the Confidential Information as may be stipulated by the Government from time to time.

The Contractor must ensure that the Relevant Employee, or any other employees, agents or contractors of the Contractor shall conform and abide by the Government normal codes of staff and security practice, as laid down in various government regulations and departmental circulars, to protect Government data from unauthorized disclosure or loss.

The provisions of this clause 21 shall survive the expiry or termination of the Contract and shall continue in full force and effect notwithstanding such expiry or termination.

The Contractor is required to provide the supply services of information technology contract staff (“Relevant Employees”) to the Government. The Relevant Employees are employees of the Contractor and they will perform the Service (RE) at Government bureaux/departments under the instruction of Government Representative. Upon the issue of a Service Request (Competitive Bidding) in accordance with the procedure set out in clause 4 of this Part, the Contractor is required:

to propose eligible candidates fulfilling the essential qualification requirements as set out in clause 2.1.1 of this Part, as well as any other essential requirements and specific requirements as specified by the Government in a Service Request (Competitive Bidding), for selection by the Government as Relevant Employees; and

if the Government makes the selection, the Contractor, as the employer of the Relevant Employees, is required to supervise and manage the Relevant Employees to ensure that they perform the Service (RE) at the relevant Government bureaux/departments to the satisfaction of the Government. The professional team who performs such supervision and management shall include the Contract Manager, Key Operations Contact Person and Technical Support Officer as nominated in Contract Schedule 2A of Part III.

Before proposing eligible candidates to the Government, the Contractor is required to check and verify the qualifications, skills and experiences of the candidates to ensure that they fulfil all essential requirements and specific requirements as specified by the Government. Candidates who do not meet all essential requirements and specific requirements will not be considered.

The main job responsibilities for each of the different staff categories as mentioned in clauses 2.2.1 to 2.2.9 above are specified below:

Staff Category 6

A Senior Project Manager

is mainly deployed to perform any of the duties of staff category 5 as stated in clause 3.1.2 below in addition to any of the following:

to plan and perform information system strategy study;

to advise and liaise with users on project development initiation and on computer-related activities; and

to provide specialist advice in specific business areas, business process re-engineering, information technologies, etc.

Staff Category 5

A Project Manager

is mainly deployed to perform any of the following duties:

to plan and control all phases of computer projects including feasibility study, systems analysis and design, procurement and installation of computer systems, programming, implementation, system nursing and maintenance;

to provide technical consultancy services on operating system, data communication, database, application software and languages;

to manage the operation of computer centre and data preparation installations;

to evaluate and select appropriate computer products for the development and maintenance of computer systems; and

to monitor the performance of his subordinates.

Staff Category 4

A Senior Systems Analyst

is mainly deployed to perform any of the duties of staff category 3 as stated in clause 3.1.4 below plus any of the following:

to carry out quality control and quality assurance, and project management duties as designated by the project manager;

to monitor all phases of computer projects including feasibility study, systems analysis and design, procurement and installation of computer systems, programming, implementation, system nursing and maintenance;

to monitor analyze, design and specify program components of computer systems;

to monitor and report system testing and user acceptance;

to scrutinize project reports and specifications; and

to monitor the performance of his subordinates.

Staff Category 3

A Systems Analyst

is mainly deployed to perform any of the following duties:

to take part in all phases of computer projects including feasibility study, systems analysis and design, procurement and installation of computer systems, programming, implementation, system nursing and maintenance;

to analyze, design and specify program components of computer systems;

to prepare and conduct system testing and user acceptance;

to produce project reports and specifications;

to devise system and installation standards;

to devise and maintain operating procedures in line with these standards;

to monitor and report system usage and to recommend and control the allocation of computer resources;

to develop housekeeping jobs for security control, job accounting, system and data backup, and media management purposes; and

to monitor the performance of his subordinates.

Staff Category 2

An Analyst/Programmer

is mainly deployed to perform any of the following duties:

to write programs and enhance/maintain existing programs;

to conduct program testing, system testing and user acceptance;

to prepare and maintain program documentation;

to prepare job control procedures for trial runs and production runs;

to assist in the systems design of computer applications; and

to assist in preparing project reports and specifications.

Staff Categories 1 and 0

A Programmer and Junior Programmer

is mainly deployed to perform the following duties:

to install software on new or existing computer systems;

to provide end-user computing support services including product evaluation, trouble shooting and help-desk functions;

to set up and maintain computer networks and data communication environment;

to write programs and enhance/maintain existing programs;

to conduct program testing, system testing and user acceptance;

to prepare and maintain program documentation; and

to prepare job control procedures for trial runs and production runs.

Staff Category A

A Senior Information Technology Assistant

is mainly deployed to perform any of the duties of staff categories B1 or B2 as stated in clauses 3.1.8 and 3.1.9 below in addition to any of the following:

to control or operate computer systems or network;

to install hardware and software, helpdesk and network support, automation tools; and

to assist in system administration or information technology security.

Staff Category B1

An Information Technology Assistant (Shift Duty)

is mainly deployed to perform the following duties, work on shift system (including overnight shift) and may be required to work on Saturdays, Sundays and public holidays:

to operate computer and associated equipment/facilities according to prescribed standards and procedures, monitor their performance and perform routine operator maintenance;

to prepare jobs according to prescribed procedures and ensure their successful completion and check completeness and qualities of the computer output;

to provide first line help service to terminal network users and perform associated help desk activities using tools provided, if any and carry out on-site inspection and take recovery action according to prescribed procedures;

to assist in setting up workstation or networked equipment, scheduling and monitoring computer equipment installation/relocation and perform site preparation work;

to fulfil logging and administrative reporting requirements and assist in preparing statistics and reports;

to keep stock and monitor stock level of computer supplies and assist in their procurement and payment; and

to update and maintain inventory records of computer hardware, perform physical checks and maintain procedure manuals and documentation.

Staff Category B2

An Information Technology Assistant (Non-shift Duty)

is mainly deployed to perform the duties of staff category B1 as stated in clause 3.1.8 above during office hours normally. May be required to work outside normal office hours including Saturdays, Sundays and public holidays as and when required.

Job Responsibilities for Other Function/Specialty

In addition to the main job responsibilities set out in clauses 3.1.1 to 3.1.9 above, the Relevant Employees of staff categories 0 to 6 may be required to perform the following job responsibilities for each function/specialty:

Staff Category 6

An Information Technology Consultant

is mainly deployed to perform any of the duties of the same function/specialty of staff category 5 as stated in clause 3.2.2 below in a senior management role.

An Information Technology Specialist

is mainly deployed to perform any of the duties of the same function/specialty of staff category 5 as stated in clause 3.2.2 below in a senior management role.

An Information Technology Security Specialist

is mainly deployed to perform any of the duties of the same function/specialty of staff category 5 as stated in clause 3.2.2 below in a senior management role.

Staff Category 5

An Information Technology Consultant

is mainly deployed to perform the following duties:

to provide specialist advice and consultation in specific business areas, information technology strategic planning, business process reengineering, specific information technologies, etc.;

to prepare business and information technology strategy plans and reengineering plans to satisfy corporate and business objectives, identify critical success factors and conduct organizational and structure analysis;

to provide consultancy services in adoption and application of specific information technologies in the Government; and

to assist the Government in selecting tools and/or developing procedures for planning, controlling and tracking program activities and assessing goals and objectives.

An Information Technology Specialist

is mainly deployed to perform any of the following duties:

to provide specialist advice and consultation in information technology areas such as data analysis and modeling, network, methodologies, quality, disaster recovery planning, etc.;

to design and implement quality procedures and processes for an organization including workflow and document management;

to undertake quality audit work; and

to provide data analysis and data modeling techniques.

An Information Technology Security Specialist

is mainly deployed to perform any of the following duties:

to provide specialist advice and consultation in information technology security; and

to provide consultancy services in formulating security strategy and designing security framework and architecture with regard to corporate and business requirements, environment and constraints.

A Web Manager

is mainly deployed to perform any of the following duties:

to plan and manage multiple project teams and technologies;

to establish procedures and automated performance measurement capability to monitor the technical accomplishment and progress of projects;

to maintain cross-platform and cross-browser compatibility of web sites;

to develop project management plans and quality control parameters for each work assignment; and

to schedule and assign duties to subordinates.

Staff Category 4

A Database Administrator/Designer

is mainly deployed to perform any of the duties of the same function/specialty of staff category 3 as stated in clause 3.2.4 below in a supervisory role.

A Security Consultant

is mainly deployed to perform any of the duties of the same function/specialty of staff category 3 as stated in clause 3.2.4 below in a supervisory role.

A Senior Network System Designer/Engineer

is mainly deployed to perform any of the duties of the same function/specialty of staff category 3 as stated in clause 3.2.4 below in a supervisory role.

A Web Designer

is mainly deployed to perform any of the duties of the same function/specialty of staff category 3 as stated in clause 3.2.4 below in a supervisory role.

Staff Category 3

A Database Administrator/Designer

is mainly deployed to perform any of the following duties:

to design, implement, and support databases and database programs to meet user requirements;

to provide technical database support on data analysis and modeling, database definitions and design, monitoring and advice to the development team;

to evaluate and recommend available DBMS products after matching user requirements with system capabilities; and

to prepare and deliver presentations on DBMS concepts.

A Security Consultant

is mainly deployed to perform any of the following duties:

to perform security risk assessment, security audit, and penetration testing;

to identify and recommend security safeguards and solutions, and provide general and technical security consultation and advice to user;

to develop and review security policies, standards, guidelines and procedures;

to define the approach, methodology and tools used in various security services;

to prepare deliverables such as security requirement report, security risk assessment report, security policies, standards, guidelines and procedures etc., and deliver presentations;

to develop course materials and conduct training and education on information technology security awareness and information technology security skills;

to perform network and host intrusion monitoring and detection; and

to provide on-site investigation, containment, eradication and recovery for information security incident response support.

A Senior Network System Designer/Engineer

is mainly deployed to perform any of the following duties:

to analyze and interpret user requirements on networking and office systems to provide viable solutions and produce the respective proposals and specifications;

to liaise with other hardware and software vendors on product selection, development, evaluation and conformance leading to recommendations on cost effective network solutions;

to perform quality control and quality assurance in network implementation and to perform studies on the optimization of network availability;

to provide high level and detailed networking advice to system developer;

to implement and provide support for resolving network troubles, tracking network performance and managing growth;

to prepare and conduct system test and user acceptance test for the office systems;

to provide pre-installation and post-installation support to computer networks; and

to supervise and lead the work of network engineers working in the same team.

A Web Designer

is mainly deployed to perform any of the following duties:

to participate in the design of web sites using web development tools and software;

to provide creative direction and design web templates for personal performing the design and implementation tasks;

to create graphics, multimedia assets for the web sites;

to produce and maintain documentation; and

to prepare and deliver presentations on the design of web sites to colleagues and Government Representatives.

Staff Category 2

A Network System Engineer

is mainly deployed to perform any of the duties of the same function/specialty of staff categories 1 and 0 as stated in clause 3.2.6 below in a supervisory role.

A Security Engineer

is mainly deployed to perform any of the duties of the same function/specialty of staff categories 1 and 0 as stated in clause 3.2.6 below in a supervisory role.

A Web Master

is mainly deployed to perform any of the following duties:

to manage the content of web sites;

to integrate multimedia assets and applications into the web sites;

to organize, maintain and enhance the web sites;

to maintain cross-platform and cross-browser compatibility of the web sites;

to provide daily support services for the web sites; and

to capture and provide statistics on web site usage and workload.

Staff Categories 1 and 0

A Network System Engineer

is mainly deployed to perform the following duties:

to participate in the configuration and installation of popular office automation application, network operating systems, network equipment and networking software;

to diagnose and resolve problems encountered during network implementation;

to prepare guidelines and procedures for the daily operations of installed WAN/LAN;

to develop programs and ensure program testing meets user requirements for office systems;

to produce and maintain documentation of office systems; and

to develop course materials and conduct user training of the developed office systems.

A Security Engineer

is mainly deployed to perform the following duties:

to perform network and host intrusion monitoring and detection;

to assist in performing security risk assessment, security audit, and penetration testing; and

to assist in on-site investigation, containment, eradication and recovery for information security incident response support.

A Web Programmer

is mainly deployed to perform the following duties:

to participate in the development of programs using web development tools and software and ensure program testing meets user requirements;

to produce and maintain well documented programs that adhere to standards and satisfy user requirements;

to provide daily support services for the web sites; and

to produce and maintain documentation.

The responsibility listed above for each staff category is for illustrative purpose only and is not exhaustive. Relevant Employees are required to carry out other duties as directed by the Supervisor and the Government Representative. Relevant Employees shall work in office premises designated by the Government Representative.